mp 77's Privacy Policy

1 Types of Information Collected

When you register with mp 77 or use the platform, we collect certain specific information. This information falls into two main categories: personal identification data and technical usage data.

Personal Identification Data

• Full name and date of birth (for identity verification)
• Mobile number and email address (for communication)
• Payment account details — such as bKash, Nagad, or Rocket numbers (for processing transactions)
• National ID card or passport details (for identity verification where applicable)
• User's preferred language and region

Technical and Usage Data

• Device type, operating system, and browser version
• IP address and connection duration
• Logs of which pages were visited on the platform and how long you stayed
• Gaming or betting activity history (for account security and service improvement)
• Content of messages sent to customer support

2 How Information Is Collected

mp 77 collects information through various standard methods. The most important source is the information you directly enter at the time of registration. In addition:

• Registration and login forms: Information you provide when creating an account or logging in.
• Transaction processing: Mobile banking details when making a deposit or withdrawal.
• Automatic collection: Via cookies and server logs while browsing the site.
• Customer support: When you contact us via live chat or email.
• Identity verification: When you upload documents.

3 Purpose of Using Information

Collected information is used only for specific, transparent, and lawful purposes. mp 77 never processes your information for unnecessary or unrelated purposes.

Service Operations

Information is used to manage your account, process transactions, provide bonuses, and personalise your gaming experience. All services are governed by our Terms and Conditions, where the basis for processing information is discussed in detail.

Security and Verification

Information is used to prevent fraud, protect accounts, and confirm identity. This information is analysed to detect multiple accounts, unauthorised access, or suspicious transactions.

Communication and Support

Your contact details are used to send important service notifications, transaction confirmation messages, and customer support responses.

Responsible Gaming

We are committed to responsible gaming. To this end, your gaming activity data may be reviewed to identify signs of excessive play or potential problems so that timely support can be provided.

Service Improvement

Overall usage data is analysed to improve the platform technically, add new features, and make the user experience smoother.

4 Information Storage and Security

mp 77 gives the highest priority to protecting your personal information. Industry-standard technical and organisational measures have been put in place.

Technical Security Measures

• SSL/TLS encryption: All data transfers on the site are encrypted using SSL technology.
• Database security: Stored information is kept in encrypted form and is not directly readable.
• Access control: Only authorised staff can access specific information.
• Firewall and monitoring: Systems to detect unauthorised access are active.
• Regular audits: Security measures are regularly reviewed and tested.

Organisational Security Measures

Our staff are trained in data protection and are bound by confidentiality agreements. Internal policies on data processing are strictly followed.

5 Sharing Information with Third Parties

mp 77 never sells or rents your personal information. However, limited information may need to be shared with certain trusted third parties in order to operate the service.

Cases Where Information May Be Shared

• Payment processors: To complete transactions with mobile banking services such as bKash, Nagad, and Rocket.
• Technology service providers: For server hosting, cybersecurity, and technical services.
• Game studios: Minimum information required to operate games — such as account ID.
• Legal obligations: In response to lawful requests from legitimate authorities.

All third-party service providers are bound by data protection agreements and may use information only for the specified purpose.

Cases Where Information Is Not Shared

• With any commercial third party for advertising or marketing purposes.
• Personal identification data with social media or analytics companies.
• For any other purpose not mentioned in this policy.

6 Cookies and Similar Technologies

Cookies and similar tracking technologies are used to ensure the mp 77 platform functions correctly and to provide a better user experience.

Types of Cookies and Their Purpose

• Essential cookies: For maintaining login sessions, security tokens, and core site functionality.
• Preference cookies: To remember language settings and personal preferences.
• Analytics cookies: To understand which parts of the site are used most — the data collected is aggregated and anonymous.

You can control or delete cookies from your browser settings. However, if essential cookies are disabled, some important site features may not work.

7 Your Rights

As a registered member of the mp 77 platform, you have the following rights regarding your personal information:

Access and Review

You have the right to view and review the information stored in your account. Information can be requested directly from account settings or through customer support.

Right to Correction

You have the right to request a correction if any of your information is inaccurate. Most information can be changed directly from your account profile.

Right to Deletion

You have the right to request deletion of your information in certain circumstances. However, some information may be required to be retained due to legal obligations or active account status.

Objection to Processing

You have the right to object to your information being used for a specific purpose, particularly for marketing communications. More details on this can be found on our FAQ page.

8 Minor Protection

All services on mp 77 are for persons aged 21 or over only. Use of this platform by anyone under the age of 21 is strictly prohibited.

We have age verification in place at the time of registration. If it becomes known that a user is under 21, their account will be closed immediately and all related information will be deleted.

If a parent or guardian suspects that a minor has registered on our platform, please contact us without delay.

9 Data Retention Period

mp 77 stores data only for as long as necessary. All required information is kept while an account remains active.

• Active Account: All data is retained for as long as the account remains open.
• Closed Account: Due to legal obligations, some data may be kept for a specified period even after an account is closed.
• Transaction Records: Financial transaction data is retained for the relevant legally required period.
• Support Conversations: These may be kept for a limited period to help improve service quality.

Once the retention period has ended, or when data is no longer needed, it is securely deleted or anonymised.

10 Policy Changes

mp 77 may update this privacy policy from time to time. Revisions may be needed if the scope of services expands, technical changes occur, or relevant laws change.

Registered members will be notified of any significant changes by email or live chat. The "Last Updated" date at the top of the page always reflects the most recent version.

Continuing to use the platform after any changes indicates that you accept the revised policy. If you object to any change in the policy, you have the right to request closure of your account.

11 Contact

If you have any questions, concerns, or data-related requests regarding this privacy policy, please get in touch with us. Our customer support team is available 24/7 to assist in both Bengali and English.

For more information about mp 77's platform and services, you can read our About Us page.