mp 77 Responsible Gaming — Stay Informed, Stay Safe

Gaming is a form of entertainment — not a solution to financial problems. mp 77 wants every player to play consciously, within their own limits, and to have us by their side whenever support is needed.

21+ Self-Exclusion Feature 24/7 Support SSL Security

Why Responsible Gaming Matters

Online betting and casino games can be part of entertainment — but when they become a habit and start affecting other areas of life, seeking help takes courage. mp 77 believes every player's gaming experience should remain healthy and controlled. That is why we have built several self-regulation features into our platform and are committed to giving you the information you need.

Before you start playing, ask yourself: is this for my enjoyment, or am I trying to recover money I have lost? Reading our Terms and Conditions will give you a clear understanding of betting limits, bonus terms, and account policies.

The core principles of responsible gaming are — do not go beyond your budget, do not place more bets trying to win back lost money, and do not let gaming harm your family or work. mp 77 is always ready to help you follow these principles.

Remember: always treat gaming as entertainment. Set aside a fixed amount as an "entertainment budget" and never exceed that limit. If you feel distressed after a loss, take a break.

21+

You must be at least 21 years old to play at mp 77. Minors are not permitted to take part in any form of betting or casino activity. If you know a minor who is attempting to use this platform, please inform our support team.

Self-Regulation Features

mp 77 gives you the ability to control your own gaming. Use the tools below to protect both your time and your money.

Deposit Limit

You can set the maximum amount you deposit per day, week, or month. Once a limit is set, it cannot be exceeded.

Session Time Limit

Set a limit on how long you play in one sitting. When the time is up, the system will automatically remind you to take a break.

Self-Exclusion

If you want to step away from the platform temporarily or for an extended period, activate self-exclusion. Your account will be inactive for the duration.

Bet Limit

Set a maximum amount per bet. This protects you from placing larger bets on impulse.

Reality Check Reminder

A reminder will appear on screen at set intervals showing how long you have been playing and the total amount you have wagered.

Contact Support

To activate any self-regulation feature or ask a question, reach our 24/7 live chat support — assistance is available in Bengali.

To activate or change any of these tools, contact us directly through live chat support. To learn more about us, visit the About Us page.

Warning Signs

Problem gambling habits do not always develop overnight. If you notice the following signs in yourself or someone you know, it may be time to seek help:

Placing larger bets to try to win back lost money ("chasing losses")

Trying to stop playing but being unable to, or repeatedly failing to do so

Taking out loans or using family money to fund gambling

Hiding gambling from family or friends

Neglecting work, studies, or family responsibilities to spend time gambling

Feeling restless, irritable, or anxious when unable to play

Continuing to bet despite being in financial difficulty

Spending a great deal of time gambling alone and avoiding others

If you notice any of the above signs in yourself or someone you know, act quickly. A first step could be speaking with us through mp 77's live chat or letting a family member know.

Where to Get Help

Asking for help is a sign of courage, not weakness. You can seek support through the following channels.

mp 77 Live Chat

Available in Bengali 24 hours a day, 7 days a week. Speak with us directly to set up self-exclusion or account limits.

Email Support

If you would like to discuss things in more detail, write to us by email. Support is available in both Bengali and English. Email address: [email protected]

Family and Trusted People

Talk openly with a close family member or trusted friend. Having their support makes it much easier to manage the situation.

Professional Advice

Seek help from a mental health professional or qualified counsellor. Gambling addiction is a treatable condition.

To learn about our privacy practices, read the Privacy Policy page — it explains in detail how your personal information is kept secure.

Some Tips for Safe Gaming

Build a few simple habits to play responsibly at mp 77. Before each session, set a budget for yourself and commit to staying within it. Remember — once your budget is gone, stop placing bets and wait until the next day.

Increasing your bets impulsively after a loss often leads to bigger losses. Even after a small loss, take a break at that moment. Gaming is a long-term form of entertainment — let go of the idea that you must win everything in a single day.

Play for enjoyment, not just for money. Whether it is slots, cricket betting, or live casino — excitement is natural in any game, but do not let that excitement turn into dependence. Take regular breaks, spend time with family, and keep up your other interests.

Set a clear budget before playing and stick to it
Do not bet when you are under stress or feeling anxious
Take regular breaks and use the session tracker
Do not play when you are under the influence of alcohol or feeling tired
Avoid thinking of gaming as a source of income
Talk openly with your family — keeping things hidden only makes the situation worse

Protection of Minors

mp 77 takes a firm stance against underage gambling. Users must be at least 21 years old to open an account on our platform. We verify age at the time of registration.

If anyone aged 18 or under lives in your household and uses your device, enable parental controls on the device. Never share your account login details. If you have any concerns, inform the mp 77 support team — we will act promptly.

For more information on staying safe online, visit our FAQ section — it has detailed answers on account security, changing passwords, and login safety.

Questions About Responsible Gaming

You choose the duration of your self-exclusion — temporary (a few days or weeks) or long-term. While active, placing bets or making deposits will not be possible. Contact our live chat to activate or deactivate self-exclusion.

Lowering a deposit limit takes effect immediately. Increasing a limit may require a waiting period — this is to protect against impulsive decisions. Speak with our support team for details.

Account closure requests are normally made by the account holder. However, if you believe someone you know is in a harmful situation, let our support team know. We will review the circumstances and do our best to help.

Yes. Gambling addiction is a recognised mental health condition and it is treatable. With the help of professional counsellors, psychologists, or therapists, many people have returned to healthy, normal lives. Acknowledging the problem is the first step toward recovery.

No. A minimum age of 21 is required to open an account at mp 77. We verify age during registration. If an underage person registers using false information and this comes to our attention, the account will be closed and any deposited funds will not be returned.

In most cases, real money held in the account can still be withdrawn even while self-exclusion is active. Contact our support team directly for the specific process — they will guide you step by step.